Last updated: June 2026
By accessing and using this website and our services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, you should not use our website or services.
cobalt-hollow provides professional career documentation services, including CV writing, cover letter preparation, LinkedIn profile optimization, and related career consulting services. Services are delivered digitally via email unless otherwise agreed.
Service engagement begins when you submit an application through our website. We will review your application and send a confirmation email with payment details and next steps. The contract is formed upon receipt of payment.
Full payment is required before service commencement unless otherwise agreed in writing. Prices are listed in British Pounds (GBP) and include any applicable VAT. Payment methods and instructions will be provided in your confirmation email.
We will deliver services within the timeframe specified in your confirmation email. Delivery timelines depend on service type and current workload. Delays on your part in providing required information may extend delivery timeframes.
You agree to:
Each service includes a specified number of revision rounds as detailed in service descriptions. Revisions must be requested within 30 days of initial delivery. Requests outside the revision scope or after the revision period may incur additional charges.
Upon full payment, you receive ownership of the completed documents for personal use in your job search. You may modify documents as needed for individual applications.
You may not:
All website content, including text, graphics, logos, and design elements, is protected by copyright and owned by cobalt-hollow. You may not reproduce, distribute, or create derivative works without written permission.
We treat all client information as confidential. We will not share your personal information, career details, or documents with third parties except as required by law or as necessary to provide services (such as with payment processors).
You acknowledge that general knowledge, skills, and experience gained through providing services may inform future work.
We warrant that services will be performed with reasonable skill and care in accordance with professional standards. Documents will be checked for grammar, spelling, and formatting before delivery.
We do not guarantee specific employment outcomes, interview invitations, or job offers. Success depends on multiple factors beyond document quality, including market conditions, individual qualifications, and employer preferences.
We rely on information you provide. While we may suggest improvements in presentation, we do not independently verify the accuracy of your stated qualifications, experience, or credentials. You remain responsible for the truthfulness of all information.
Except as expressly stated, services are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
To the maximum extent permitted by law, cobalt-hollow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost opportunities, or lost data, arising from or relating to our services.
Our total liability for any claim arising from services provided shall not exceed the amount paid for those services.
Refunds may be issued in the following circumstances:
Refunds are not provided for:
Refund requests must be submitted in writing within 14 days of service delivery.
You may cancel services before work commences for a full refund. Once work has begun, cancellation may result in a partial refund based on work completed. We reserve the right to cancel service agreements if you fail to provide required information or payment.
You agree not to:
We strive to maintain website availability but do not guarantee uninterrupted access. We may suspend access for maintenance, updates, or unforeseen technical issues.
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Visiting third-party sites is at your own risk.
You agree to indemnify and hold harmless cobalt-hollow from any claims, damages, losses, liabilities, and expenses arising from your breach of these terms or misuse of our services.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating legal proceedings, parties agree to attempt resolution through good-faith negotiation.
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of modified terms. Terms in effect at the time of service engagement govern that specific transaction.
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms of Use, together with our Privacy Policy and any written service agreement, constitute the entire agreement between you and cobalt-hollow regarding our services and supersede all prior agreements and understandings.
For questions about these Terms of Use, contact:
cobalt-hollow
47 Bedford Square
London WC1B 3DP
United Kingdom
Email: [email protected]