Introduction
This Privacy Policy explains how cobalt-hollow collects, uses, and protects personal information provided through our website and services. We are committed to protecting your privacy and handling your data in accordance with UK data protection legislation.
Information We Collect
Information You Provide
When you use our services, we collect information you provide directly, including:
- Name and contact details (email address)
- Career history and professional information
- Educational background
- Current employment situation
- Target roles and sectors
- Any additional information provided during consultation
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use collected information for the following purposes:
- Providing career documentation services
- Communicating about your service request
- Conducting consultations and gathering necessary information
- Improving our services and website functionality
- Responding to inquiries and providing support
- Complying with legal obligations
Legal Basis for Processing
We process personal data under the following legal bases:
- Contract performance: Processing necessary to fulfill our service agreement with you
- Legitimate interests: Operating our business and improving our services
- Consent: Where you have provided explicit consent for specific processing activities
- Legal obligation: Where required by law
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Client project data: Retained for the duration of service provision plus six years for business record purposes
- Inquiry data: Retained for one year unless a service relationship is established
- Website analytics: Retained for two years
Data Sharing and Disclosure
We do not sell or rent personal information. We may share data in limited circumstances:
- With service providers who assist in business operations (subject to confidentiality agreements)
- When required by law or legal process
- To protect our rights, property, or safety, or that of others
Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under UK data protection law, you have the following rights:
- Right to access: Request copies of your personal data
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data in certain circumstances
- Right to restriction: Request limitation of processing in certain circumstances
- Right to data portability: Receive your data in a structured, commonly used format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw previously given consent at any time
To exercise these rights, contact us at [email protected].
Cookies
Our website uses cookies to improve user experience and analyze website traffic. See our Cookie Policy for detailed information about cookie usage.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or our data practices, contact:
cobalt-hollow
47 Bedford Square
London WC1B 3DP
United Kingdom
Email: [email protected]
Supervisory Authority
If you have concerns about our data processing practices, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.